Active Life Global Solutions, Ltd
Website Privacy Policy
Active Life Global Solutions Ltd. (hereinafter – ‘Active Life’) is committed to safeguarding the privacy of our users/customers that is entrusted to us. The privacy principles and procedures set forth in this Website Privacy Policy are intended to tell you how we collect, use, and distribute user information via our primary public website (www.militarygradenutritionals.com). This Website Privacy Policy also applies to other proprietary websites that are operated or controlled by Active Life. This Website Privacy Policy does not cover information collected from sources other than Active Life-affiliated websites.
Types and Uses of Personal Information
When you use this website, personally identifiable information about you may be collected and processed by Active Life employees. In general, we only collect information – such as your name, mailing address, telephone number, fax number, e-mail address – when you knowingly provide it to us. In addition, Active Life may automatically collect or process personally identifiable information (such as your Internet domain or IP address) as part of the normal operation of our website, or during the normal course of your activities on or use of our website. In nearly all cases this data is collected or processed by, or transferred to, Active Life’s corporate headquarters in Las Vegas, Nevada. By using our website, you are consenting to the collection, processing, transfer, or use of such personal data. If you do not consent to the collection, processing, transfer, or use of such information, then you should not use or discontinue using our website.
Personal Information Shared With Third Parties
Without the user’s express consent, Active Life will not sell, trade, or disclose any user’s personally identifiable information to any third party who would attempt to market products or services to the user. However, Active Life may disclose information to a third party that is assisting us in carrying out a transaction for you or providing a service to you (for example, packaging, sending, or delivering a purchase or information to you, or clearing a credit card transaction, or performing statistical analysis of our services).
Active Life may be required to disclose information as a result of a subpoena, a search warrant, or some other legal process authorized by a court of law. In addition, Active Life may disclose information to a third party that is assisting us in conducting an investigation in response to unauthorized activity that we believe constitutes a violation of Active Life’s rules for using our website, or when circumstances reasonably dictate that we need to protect and defend the rights or property of Active Life
Access and Accuracy
Active Life wants to maintain only accurate information about the users of our website. You can request individual information that has been gathered about you by contacting Active Life. Upon receipt of appropriate identification information, Active Life will provide you with access to the personally identifiable information that we maintain about your use of Active Life’s website or which you have supplied to Active Life via Active Life’s website. If you find a factual inaccuracy, you can notify Active Life and we will correct it
Data Retention
Active life will not retain your personal information longer than is necessary for the purpose it was collected.
Children’s Privacy
Active Life takes children’s privacy very seriously. Active Life’s policy is that children under the age of 18 should not send any personally identifiable information to Active Life’s website without the consent of their parents or guardian. Active Life encourages all parents and guardians to instruct their children in the safe and responsible use of personally identifiable information on the Internet. Active Life will not knowingly collect, use, or disclose to any third party any personally identifiable information collected from children under the age of 18.
Linked Websites
Active Life occasionally provides links from www.militarygradenutritionals.com and other proprietary websites that we control to third-party websites. Since we do not control these third-party websites, we encourage you to always review the privacy policies posted on these third-party websites. Active Life is not responsible for the privacy policies or practices of third-party websites or for services controlled by other companies or organizations.
Use of Cookies
Active Life may use “cookies” in connection with the operation of our website. Cookies are small pieces of information stored on your computer by Active Life’s and/or Active Life’s third party contracted website server. Cookies are used for record-keeping purposes; that is, so the stored information on your computer can be retrieved by Active Life’s and/or Active Life’s contracted third party website server when you return to our website. This allows Active Life to personalize or regulate the use of our website, and also permits us to automate the access and data-entry functions of the website (for example, login information), to store online ordering information for purchases you make when visiting the website, and to tailor the appearance or presentation of the website to your preferences or interests.
Active Life does not use cookies to track the navigational habits of a user. If you visit our website to read or download content, most of the information we collect is statistical only and not personally identifiable (for example, the domain from which you access the Internet, the date and time you access our website, and the Internet address of the website from which you linked directly to our website). We use this information about the number of visitors and their use of our website in aggregate form to make our website more useful and attractive to you.
The use of cookies is common in e-commerce and they are used at most major websites. Cookies will not be used to pass any information to your computer except the specific information placed into the cookie from the Active Life and/or Active Life’s contracted third party website server when the cookie is retrieved by Active Life and/or Active Life’s contracted third party website server. You can adjust your Web browser to inform you whenever a cookie is being used or to reject cookies automatically; however, if you elect not to accept cookies, some parts of Active Life’s website may not function properly or permit the access you desire.
Our Promise
We have such confidence in the proven effectiveness of our product, that if you do not get the results that you want, we offer an unconditional 12 month 100% money-back guarantee. No hassle, no red-tape, no questions asked. It’s Active Life’s to excellence and reliability..
Returns Made Easy
Your satisfaction is our top priority. We want you to be 100% happy with our products and services. If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund within 12 months of receipt of your order (less shipping and handling). Any items sent back for a refund must be sent via secure postal service which requires a signature for the package. Only one opened package of any product is eligible for return. All others of the same product must be in factory sealed container for refund. It is important to contact our Customer Service Department before you return your items so we can better care for your account. Please, e-mail us at info@militarygradenutritionals.com or call 1-800-961-7903 with the following info:
Your order number,
Whether you would like a refund or a replacement product,
The reason for your return, i.e.
Shipping damage,
Dissatisfaction (please explain),
Other (please explain),
A customer service rep will respond promptly within 1 business day with a return confirmation message and (if necessary) shipment instructions for returning the item.
Contact Information
Users and/or customers should direct comments or questions regarding this Website Privacy Policy to Active Life’s Customer Service Department.
Modifications to Policy
Active Life reserves the right to change, modify, or update this Website Privacy Policy at any time without notice. We always indicate the date of the current Website Privacy Policy below, so you will know when it was last updated.
Last updated: September 2, 2011